Guarantee of excellent service

Our operational team is made up of IT support and Smart Hands experts. They are ready to handle any challenge and ensure our customers receive the support they need. With years of experience and technical knowledge, our operational team is the backbone of the services we offer.

Rodrigo Gonçalves

Operational assistant, responsible for managing requests for technical support purposes and distributing technical resources whether in person or remotely, in addition to having technical training in administration among other administrative courses.

Pedro Medeiros

Intern in the operational area, responding to requests that arrive by message or call and providing support to technicians.

Degree in business administration in progress. Advanced level English with Cambridge certification (B1 Preliminary - PET).

Bruna Ferreira

Intern in the operational area, responding to requests that arrive by message or call and providing support to technicians.

Professional administrative assistant course. Human Resources degree in progress.